IN A CRISIS? Text LEV to 741741 to connect with Crisis Text Line

CRISIS
INTERVENTION

The primary objective of Project Extreme’s Helpline is to connect the right people with the right resources. From confused parents to troubled teenagers, the professionals manning the Helpline offer texters practical advise, valuable resources, and everlasting hope. The information is priceless- and the cost of the service is only one phone call.

Call 516-612-3922 or email us to get connected. 

Crisis text line

Project Extreme Crisis Text Line:
Message A Volunteer Crisis Counselor

Trained and experienced volunteers
The Crisis Text Line serves anyone, in any type of crisis, providing access to support and information via a medium people already use and trust: text. The process is very easy, all you have to do is text the message LEV to 741741 and you will be connected with a trained counselor.
 

Text “LEV” to 741741

How it works:

Message us at 741 741 with the message LEV

Someone texts LEV to 741741 from anywhere in the United States, anytime, about any type of situation they may be experiencing.

Volunteer counselor

A live, highly trained Volunteer Counselor receives the message on our hotline and responds to the texter, all from our secure online texting platform.

Hot moment to cool moment

The volunteer Text Line Counselor will help the texter move from a hot moment to a cool moment.

How it works in more detail…

Mental Health counseling and suicide prevention

First, you’re in a moment of crisis. That doesn’t just mean imminent risk for suicide; it’s any painful emotion, issue, mental health crisis, difficult time, or rough patch for which you need support. You text the word “LEV” to 741741 to get connected to our crisis text line service.

First two automated responses are to prepare you to get connected with a volunteer counselor who will assist you in moving from a hot moment to a cool moment so that you both feel comfortable ending the chat by the end

The first two responses from the text line are automated. The first text tells you that you’re being connected with a Counselor and the second invites you to share a bit more.

The Counselor is a trained volunteer, not a professional. They can provide guidance and emotional support via text, but are not able to give medical advice.

Less than 5 minutes

It usually takes less than five minutes to connect you with one of our Crisis Counselors. (It may take longer during high-traffic times.)

When you’ve reached a Counselor, they will introduce themselves, reflect on what you’ve said, and invite you to share at your own pace.

Trained Counselor

You’ll then text back and forth with the Counselor on our crisis text line. They are here to help guide you through your emotions, but you never have to share anything you don’t want to.

Throughout the conversation, the Counselor will actively listen to you, empathize, and ask you questions in order to help you sort through your feelings and the situation.

Until you feel comfortable

Generally, the conversation will come to an end when both you and the Counselor feel satisfied and assured that you have moved from the hot moment to a safe place.

You can then let us know about your experience by filling out our optional survey. This helps us help you and other people in crisis as well!

Get you to a calm safe place

The goal of any conversation is to get you to a calm, safe place.
Sometimes that means providing you with a referral to further help, and sometimes it just means being there and listening. A conversation usually lasts anywhere from 15-45 minutes.

Donate to Project Extreme

Project Extreme and Miryam’s House is a registered Non-Profit 501(c)3 organization.
All donations are tax-deductible.
Tax ID: 36-4428246