IN A CRISIS? Text LEV to 741741 to connect with Crisis Text Line

Crisis Text Line
keyword: lev

Trained and experienced volunteers
Crisis Text Line serves anyone, in any type of crisis, providing access to support and information via a medium people already use and trust: text. The process is very easy, all you have to do is text the message LEV to 741741 and you will be connected with a trained Crisis Text Line counselor.
 
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Text a crisis counselor

Text LEV to 741741

How it works:

Message us at 741 741 with the message LEV

Text LEV to 741741 from anywhere in the United States, anytime, about any type of situation you may be experiencing.

Volunteer counselor

A live, trained Volunteer Counselor receives the message on our hotline and responds to the message, all from our secure online texting platform.

Hot moment to cool moment

The volunteer Crisis Text Line Counselor will help you move from a hot moment to a cool moment.

How it works in more detail…

Mental Health counseling and suicide prevention

First, you’re in a moment of crisis. That doesn’t just mean imminent risk for suicide; it’s any painful emotion, mental health crisis, difficult time, or rough patch for which you need support. You text the word “LEV” to 741741 to get connected to our crisis text line.

First two automated responses are to prepare you to get connected with a volunteer counselor who will assist you in moving from a hot moment to a cool moment so that you both feel comfortable ending the chat by the end

The first two chat messages from the crisis text line are automated. The first text tells you that you’re being connected with a Counselor and the second invites you to share a bit more.

The Counselor is a trained volunteer, not a professional. They can provide guidance and emotional support via text, but are not able to give medical advice.

Less than 5 minutes

It usually takes less than five minutes to connect you with a Crisis Counselor. (It may take longer during high-traffic times.)

When you’ve reached a Counselor, they will introduce themselves, reflect on what you’ve said, and invite you to share at your own pace.

Trained Counselor

You’ll then text back and forth with the Counselor on our crisis text line. They are here to help guide you through your emotions, but you never have to share anything you don’t want to.

The Counselor will help you sort through your feelings by asking questions, empathizing, and actively listening.

Until you feel comfortable

The conversation typically ends when you and the Crisis Text Line Counselor both feel comfortable deciding that you’re in a safe place.

After the conversation, you’ll receive an optional survey about your experience. This helps us help you and others like you!

Get you to a calm safe place

The goal of any conversation is to get you to a calm, safe place.
Sometimes that means providing you with a referral to further help, and sometimes it just means being there and listening. A conversation usually lasts anywhere from 15-45 minutes.

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Project Extreme and Miryam’s House is a registered Non-Profit 501(c)3 organization.
All donations are tax-deductible.
Tax ID: 36-4428246

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